Privacy Policy

TABERNACLE PTE. LTD.

Effective Date: 17 June 2026
Company Name: TABERNACLE PTE. LTD.
UEN: 201734040Z
Registered Address:
138 Market Street
#25-01 CapitaGreen
Singapore 048946

This Privacy Policy explains how TABERNACLE PTE. LTD. collects, uses, discloses, stores, protects, and manages personal data when individuals interact with us through our website, digital platforms, WhatsApp Business communications, applications, services, customer support channels, events, and other business activities.

By using our services, contacting us, submitting information to us, or communicating with us through WhatsApp or other channels, you acknowledge that you have read and understood this Privacy Policy.

TABERNACLE PTE. LTD. is committed to protecting personal data in accordance with the Singapore Personal Data Protection Act 2012, where applicable, and other relevant data protection requirements.

This Privacy Policy is intended to inform you about:

a. what personal data we collect;
b. how we collect personal data;
c. why we use personal data;
d. when we may disclose personal data;
e. how we protect and retain personal data;
f. your rights in relation to your personal data; and
g. how you may contact us regarding privacy matters.

Depending on your interaction with us, we may collect the following types of personal data:

a. full name;
b. mobile number and WhatsApp number;
c. email address;
d. company name, job title, and business contact details;
e. enquiry details, service requests, feedback, and support messages;
f. WhatsApp message content sent to us by you;
g. documents, images, files, or attachments voluntarily submitted by you;
h. consent records and communication preferences;
i. transaction, quotation, appointment, or service-related information;
j. technical information such as IP address, device information, browser type, website usage data, and cookies where applicable;
k. any other information you choose to provide to us.

We will only collect personal data that is reasonably necessary for our business, operational, service, communication, compliance, or legal purposes.

We may collect personal data when you:

a. contact us through WhatsApp, email, telephone, website forms, social media, or other communication channels;
b. submit an enquiry, request quotation, request support, or engage our services;
c. opt in to receive WhatsApp messages, service updates, notifications, or business communications from us;
d. participate in our events, meetings, projects, demonstrations, or business activities;
e. provide information to our staff, representatives, business partners, or authorised service providers;
f. visit or interact with our website or online platforms;
g. submit documents, forms, or other information to us for service delivery or business purposes.

Where required, we will seek your consent before collecting, using, or disclosing your personal data.

TABERNACLE PTE. LTD. may use WhatsApp Business or the WhatsApp Business Platform to communicate with customers, partners, users, and business contacts.

We may use WhatsApp to:

a. respond to enquiries;
b. provide customer support;
c. send service-related updates;
d. confirm appointments, requests, or transactions;
e. provide information requested by you;
f. send business notifications where you have consented to receive them;
g. manage customer relationship and operational communications.

We will only initiate WhatsApp communications where we have received your mobile number and, where required, your opt-in permission to contact you through WhatsApp.

You may opt out of WhatsApp communications at any time by replying “STOP”, informing our staff, or contacting us through the contact details provided in this Privacy Policy. Once we receive your opt-out request, we will take reasonable steps to stop sending non-essential WhatsApp communications to you.

Please note that when you communicate with us through WhatsApp, your use of WhatsApp is also subject to WhatsApp’s own terms, privacy policy, and data practices.

We may collect, use, and process personal data for the following purposes:

a. to respond to enquiries and requests;
b. to provide products, services, solutions, support, and customer assistance;
c. to manage business relationships with customers, vendors, partners, and stakeholders;
d. to process quotations, proposals, invoices, contracts, payments, and service records;
e. to send service updates, operational notices, appointment reminders, or support messages;
f. to communicate through WhatsApp, email, telephone, or other agreed channels;
g. to maintain records of communications, consent, transactions, and service delivery;
h. to improve our products, services, systems, website, and customer experience;
i. to perform internal administration, reporting, analytics, audit, and compliance activities;
j. to detect, prevent, and investigate fraud, misuse, security incidents, or unlawful activity;
k. to comply with legal, regulatory, contractual, accounting, tax, and audit obligations;
l. to protect our rights, property, systems, personnel, customers, and business interests;
m. for any other purpose that has been notified to you and for which consent has been obtained, where required.

We will not use personal data obtained from WhatsApp for unrelated purposes beyond what is reasonably necessary to support communications and services with you.

We may disclose personal data where necessary and appropriate to:

a. our directors, employees, officers, and authorised representatives;
b. service providers, technology vendors, hosting providers, cloud providers, software providers, and communication platform providers;
c. WhatsApp, Meta, or authorised WhatsApp Business Platform service providers, where required for WhatsApp communication services;
d. payment processors, accountants, auditors, legal advisers, consultants, and professional advisers;
e. business partners or subcontractors involved in delivering services to you;
f. regulators, public agencies, law enforcement authorities, courts, or government bodies where required by law;
g. any other party where disclosure is required to fulfil the purposes stated in this Privacy Policy or where you have provided consent.

We do not sell your personal data.

We take reasonable administrative, technical, and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, loss, or similar risks.

These measures may include:

a. access controls and user authentication;
b. secure storage and controlled system access;
c. encryption where appropriate;
d. internal confidentiality obligations;
e. system monitoring and audit logs where applicable;
f. staff awareness and data handling controls;
g. vendor and service provider management;
h. reasonable security safeguards for cloud, messaging, and communication systems.

However, no method of transmission or electronic storage is completely secure. While we take reasonable steps to protect personal data, we cannot guarantee absolute security.

We will retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required for legal, regulatory, accounting, audit, contractual, operational, or business purposes.

When personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it in accordance with applicable requirements and our internal retention practices.

We rely on the information provided by you to be accurate and complete. Please inform us if your personal data changes or if any information we hold about you is inaccurate.

We may take reasonable steps to verify or update personal data where necessary for the purposes for which it is used.

You may request access to personal data that we hold about you, or request correction of inaccurate personal data, subject to applicable laws and exceptions.

To make an access or correction request, please contact us using the contact details provided in this Privacy Policy.

We may need to verify your identity before processing your request. We will respond to such requests within a reasonable time and in accordance with applicable legal requirements.

Where we rely on your consent to collect, use, or disclose your personal data, you may withdraw your consent at any time by contacting us.

For WhatsApp messages, you may also opt out by replying “STOP” or by informing us that you no longer wish to receive WhatsApp communications.

Please note that withdrawing consent may affect our ability to provide certain services, respond to requests, or continue communications with you.

Our website or digital platforms may use cookies, analytics tools, or similar technologies to improve user experience, analyse website performance, remember preferences, and enhance security.

You may configure your browser settings to block or delete cookies. However, some website features may not function properly if cookies are disabled.

Where necessary, personal data may be stored, processed, or transferred outside Singapore, including through cloud, hosting, software, communication, or technology service providers.

Where personal data is transferred overseas, we will take reasonable steps to ensure that such personal data continues to receive a standard of protection comparable to that required under applicable data protection laws.

Our website, WhatsApp communications, emails, or digital services may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. You should review the privacy policies of those third parties before providing any personal data to them.

Our services are generally intended for business users, customers, and individuals who are able to provide valid consent under applicable laws.

Where we knowingly collect personal data relating to minors, we will do so only with appropriate consent from a parent, guardian, or authorised person, where required by law.

In the event of a data incident involving personal data, we will assess the incident and take reasonable steps to contain, investigate, remediate, and notify affected individuals or relevant authorities where required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, technology, or data protection practices.

The latest version will be made available on our website or through other appropriate channels. The effective date stated above indicates when this Privacy Policy was last updated.

If you have any questions, requests, complaints, or feedback regarding this Privacy Policy or our handling of personal data, please contact:

Data Protection Contact
TABERNACLE PTE. LTD.
138 Market Street
#25-01 CapitaGreen
Singapore 048946
Email: founder@thg.sg
Phone: +65 90279235
Website: https://tabernacle.asia